Even before COVID-19, hospitals and healthcare systems were already facing a new normal associated with patient care: the broader trend and consumer expectation of self-service platforms. Jeff Fountaine, director of healthcare solutions at Elo looks at the feedback loop of patient engagement through self service.
The digital signage landscape is changing. The march towards cloud-based services is inexorable, and what was traditionally a separate ‘AV’…
By Paul Weston, Head of Merchant Payment Acceptance, Worldline UK & I STANDFIRST What is Strong Customer Authentication (SCA) and…
by Mathias Michelangeli, Senior Business Developer, Limonetik China has expanded into mobile payment faster than any other country in the…
What can be done to make touch screens safe for use? Despite the advantages touchscreens offer, it is clear that…
By Peter Alcock, Head of Product Marketing, NMI When we emerge from our collective quarantine, we’ll never again take for…
Many argue that a queue management system (QMS) is the process of managing a customer’s waiting time. But what does…
Digital signage allows retailers to hone in-store customer engagement with more than visual appeal, an evolution that could reinvent the…
With over half of ATMs to offer automated deposit by 2024, banks around the world are upgrading their self-service estates…
By: Chris Fravel We’re facing a global pandemic. The Coronavirus (COVID-19) has halted modern society in a way that has…
Changing consumer preferences and behaviours from millenials, forecasted to have the greatest spending power by 2020, have forced the fast-casual…
With Coronavirus at the forefront of people’s minds, we look at one of the many challenges of kiosk disinfection in…
Read ‘Evolve or Die – Digital Transformation is the Industrial Revolution of Our Age’ in the next issue of Kiosk…
Throughout the world’s airports, transport networks and the global hospitality industry, automation is revolutionising the way people travel and access…