Feature

Interactivity

19 Jan: The touch-free future of interactivity in retail

Years ago, when touch screen interactivity approached mainstream adoption in retail, customers became accustomed to pressing physical buttons and engaging with touch-interactive displays to navigate on-screen content. Jeff Hastings of BrightSign looks at why the interactive shopping experience we pushed for so many years is now something shoppers are now avoiding out of concern for their health. READ MORE…
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14 Jan: All comes down to data

After running NV3 Technologies, a charging kiosk company for 10 years, co-founder Ryan Doak shifted to pursue an opportunity in the kiosk and digital signage space in early 2020. Doak founded Tecastic, Inc out of Baltimore, MD – a technology company focused on brand strategy and data analytics. Little did we all know that 2020 would hold some rather large hurdles for the industry as a whole. READ MORE…
business man presses on touch screen

12 Jan: The ubiquity of touch is here to stay

As the world continues to battle COVID-19, innovators are already at work ensuring future pandemics are mitigated or avoided altogether. Gene Halsey, TES America, discusses the major effort underway to reduce human-to-human contact in public spaces without disrupting the natural flow of society—in an effort to prevent the spread of disease while improving people’s lives in the meantime. READ MORE...
Check-in kiosk tablet upon arrival at front desk of test center for diagnostic testing, medical.

03 Dec: Zero Contact Sign-in Systems: An overview of methods

With the introduction of the UK’s official Test and Trace app, businesses in the hospitality sector became legally obliged to offer at least two sign in methods for their customers. Gwil Goode and Andrew Long, co-founders of visitor management company, Welcm, offer an overview of techniques to build a contact free sign in system for bars, restaurants and places of work that is also GDPR compliant. READ MORE…
Nate Burke CEO Diginius

26 Nov: “Utilise AI to lessen brand identity gap”, lessons in retail

Physical stores have faced unprecedented challenges this year and many are attempting one last clawback of revenue. What they are recognising is a need for change - not only to survive the pandemic, but to come out of it stronger and well-positioned for retail’s evolved landscape. Nate Burke, CEO and founder of digital marketing and ecommerce specialist Diginius. explains why he thinks retailers should utilise AI to lessen the brand identity gap. READ MORE...
COVID-19: The importance of safe cash transactions to ensure payment choice

04 Nov: COVID-19: The importance of safe cash transactions to ensure payment choice

Amid the panic buying and empty supermarket shelves at the start of the pandemic, local shops saw a big increase in the number of customers. Some local stores can only accept cash, and while the level of cash use differs from county to country, it is clear that despite advancing technologies driving the rise in both mobile and electronic payments, cash is still by far the most widely used form of payment globally. Marcus Tiedt, Sales & Marketing Director, Innovative Technology takes a look at how customers can still pay businesses with cash in times of crisis.

Four ways the AV industry will influence the trajectory of Covid-19

03 Nov: Four ways the AV industry will influence the trajectory of Covid-19

Not since 9/11 has the business world faced such an abrupt pause, followed by an uncertain future. In the case of this pandemic, how the future plays out will be dictated largely by viral spread, and our collective response to that threat. While much of the future is unknown, Jeff Hastings from BrightSign Inc ventures at some reasonable assumptions about what lies ahead for the AV industry as the world grapples with and ultimately emerges from COVID-19.

How is COVID-19 changing the shape of touchscreen technology and its counterparts?

28 Oct: How is COVID-19 changing the shape of touchscreen technology and its counterparts?

As companies continue to reopen and assess what they need to do to remain viable in the post pandemic environment, Dean Ward, founder and CTO at Evoke Creative looks at how the self-service kiosk market has to step up to the plate, develop products quickly and try different approaches, in order to meet the changing needs of consumers – if not the world.