Ian Crosby from touchscreen manufacturer Zytronic, shares his thoughts on the leading considerations a product designer should have when planning a device that has a touch interface.

Amid the panic buying and empty supermarket shelves at the start of the pandemic, local shops saw a big increase in the number of customers. Some local stores can only accept cash, and while the level of cash use differs from county to country, it is clear that despite advancing technologies driving the rise in both mobile and electronic payments, cash is still by far the most widely used form of payment globally. Marcus Tiedt, Sales & Marketing Director, Innovative Technology takes a look at how customers can still pay businesses with cash in times of crisis.

Not since 9/11 has the business world faced such an abrupt pause, followed by an uncertain future. In the case of this pandemic, how the future plays out will be dictated largely by viral spread, and our collective response to that threat. While much of the future is unknown, Jeff Hastings from BrightSign Inc ventures at some reasonable assumptions about what lies ahead for the AV industry as the world grapples with and ultimately emerges from COVID-19.

As companies continue to reopen and assess what they need to do to remain viable in the post pandemic environment, Dean Ward, founder and CTO at Evoke Creative looks at how the self-service kiosk market has to step up to the plate, develop products quickly and try different approaches, in order to meet the changing needs of consumers – if not the world.

COVID-19 has shifted the way society views cleanliness and personal hygiene. Chris Fravel, Marketing Specialist for KioWare Kiosk System Software takes a look at how a touchless kiosk interface can minimise the spread of infection.

Alternative banking channels such as self-service machines have encouraged banks to reimagine traditional banking and explore alternatives that blend physical and digital experiences to provide all types of banking services 24/7. Duha Faidi, Marketing Manager at Sedco investigates the experiences involved for customers to pre-stage a banking service on their phone, finish it through a self-service kiosk or carry out day-to-day transactions inside the branch. READ MORE…